Dr. Steven Spear interview, Part 2: Healthcare

An outline of interview highlights

Applying Toyota Production System tools in healthcare. How?

What is the essence of what Toyota does?

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Interview with Dr. Steven Spear – Part 1 Toyota, a community of scientists

Outline of Highlights…..Please listen to the podcast for details

Today we are fortunate to have as our guest Dr. Steven Spear

Dr Spear is a Senior Lecturer at Mass. Institute of Technology, where he teaches an introduction to Lean Manufacturing and Six Sigma for students in the Leaders for Manufacturing and System Design and Management Programs.

Steven also teaches in Harvard Medical School and School of Public Health Programs.

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Competing September 2007 Meetings: a cure or a symptom?

I bet you have wasted many hours in meetings that added no value. Most meetings are called to solve a problem such as:
1) Personnel issues?
2) A performance issue?
3) Customer service issues?
4) Quality issues?
5) Safety issues?
6) Legal issues?
7) Financial issues?

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Competing August 16, 2007 "Creating an effective suggestion system"

Sponsored by the Zone Control Achieve Program, gemba training for Supervisors Front-line Managers and Lead People the sergeants and lieutenants in the war against waste. To find out more go to Gembawalk.com or call 717-394-9106.

Thanks to Jon Miller of Gemba Research and his article “The Suggestion System is No Suggestion” for much of the following information (more…)

Lean Video Reviews – Competing August 2007

I think it is very important that the lean community shares what works and what doesn’t. This podcast will focus on three videos that work for my practice and will likely work for your company be it manufacturing, distribution, or service. All three videos were produced by The Greater Boston Manufacturing Partnership www.gbmp.org

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Competing June, 2007 Standardized Work

“Without standardization their can be no kaizen” – Taiichi Ohno

Standardization will reduce variation and variation is the enemy of any process

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Zone Control 101 – Gemba tools for frontline supervisors, leadpeople and managers

If you would like some background perhaps you would find listening to my Previous podcast “Supervising and the war against waste” useful, that podcast briefly discussed the supervisors role in a lean environment and available tools and concepts to apply.

Leanthinkingnetwork.com/2007/01/15/supervising-and-the-war-against-waste

My Suggestions on Toyota’s “zone control”

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"Live" Gemba Kaizen

Well, maybe not live, but I did my best to put weeks of work into 5+ minutes and provide you direct feedback from “the team” that made it happen.

Pascal Dennis interview Part 2 – Operations

Recommendations for beginning your lean journey.
* Know your story, who you are and what you believe in.
* Find and document “true north”

Failure modes
* Overwhelmed – no more than five major improvement efforts per year
* Dysfunctional mental models
* Not understanding deeply enough

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Interview with Pascal Dennis Part 1

“Getting the Right Things Done”

http://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=45

http://thedennisgroup.com/lean/publications.html

Pascal’s inspiration for the book

*Personal “Hoshin” model or mission
*A translator of the Toyota Production System

Target Audience
*Leaders at all levels

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